Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House - ScienceDirect
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Social CRM: What It Is and Why Your Social Strategy Needs It
PDF) Social Media Analytics in Social CRM - Towards a Research Agenda
Social CRM: What It Is and Why Your Social Strategy Needs It
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Social CRM | Agile CRM
What is Social CRM? 10 Best Social Media CRM Tools & Software | CRM.org
Measuring Social CRM Performance: A Preliminary Measurement Model | Semantic Scholar
CRM for social media - How to optimize your customer service | Smart Insights
What is Social CRM? 10 Best Social Media CRM Tools & Software | CRM.org
Top 7 Social CRM Software in 2022 - Reviews, Features, Pricing, Comparison - PAT RESEARCH: B2B Reviews, Buying Guides & Best Practices
5 ways to use CRM data for social media marketing | AdParlor
What is social CRM? What are the examples and benefits of it? - Quora
CRM Systems: The Guide to Customer Relationship Management
Agency for Social CRM, Social Media Management, Social Media Services, Social Data Mining
Leverage Social Media Information to Advance Your Social CRM Efforts | ISM
What Is Social CRM? : Social Media Examiner
Top 9 Social CRM Software Tools for Your Business
Components of an integrated Social CRM architecture Task areas... | Download Scientific Diagram
Here's What's Trending in CRM. The future of the CRM market remains… | by Cynoteck Technology | Medium
8 Excellent Examples of Customer Relationship Management (CRM)
Using Social CRM to influence Customer Service and Loyalty: A Perspective in the Airline Industry | Semantic Scholar
